The HG Labs Home Shopping Cart may have some viewing problems. A small portion of our customers have experienced some difficulties. The instructions are below on how to correct it. If you are having problems viewing the products on the HG Labs Home Shopping Cart, www.brightlygreenstore.com you may need to clear cookies and cached data. Also, you could use a different internet browser or computer. We apologize for any inconvenience. Below are instructions. If you are continuing to have issues please contact us: sharron@hglabsllc.com
Firefox
1. From the Tools or History menu, select Clear Recent History.
2. If the menu bar is hidden, press Alt to make it visible.
3. From the Time range to clear: drop-down menu, select the desired range; to clear your entire cache, select Everything.
4. Click the down arrow next to "Details" to choose which elements of the history to clear.
5. Click Clear Now.
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Below you'll find instructions on how
to clear the cookies and cached data for the most commonly used web browsers:
Google Chrome:
1. In the browser bar (address bar), type in the following and hit Enter: chrome://settings/clearBrowserData
2. In the time drop-down next to "Obliterate the following items from", select "the beginning of time."
3. Select the items you want to clear (e.g. Clear browsing history, clear download history, empty the cache, delete cookies, etc).
4. Click the "Clear browsing data" button.
Google Chrome:
1. In the browser bar (address bar), type in the following and hit Enter: chrome://settings/clearBrowserData
2. In the time drop-down next to "Obliterate the following items from", select "the beginning of time."
3. Select the items you want to clear (e.g. Clear browsing history, clear download history, empty the cache, delete cookies, etc).
4. Click the "Clear browsing data" button.
1. From the Tools or History menu, select Clear Recent History.
2. If the menu bar is hidden, press Alt to make it visible.
3. From the Time range to clear: drop-down menu, select the desired range; to clear your entire cache, select Everything.
4. Click the down arrow next to "Details" to choose which elements of the history to clear.
5. Click Clear Now.
Internet Explorer:
1. Click Tools and select "Internet Options" from the drop-down.
2. In the window that opens, click the Delete button in the Browsing history section.
3. Deselect Preserve Favorites website data, and select Temporary Internet files, Cookies, and History.
4. Click Delete.
Safari (for Macs):
1. From the Safari menu, select "Reset Safari."
2. From the menu, select the items you wish to reset (including "all website data").
3. Click Reset.
We hope this has been of help to you. Again, if you have any continued issues, please contact:
1. Click Tools and select "Internet Options" from the drop-down.
2. In the window that opens, click the Delete button in the Browsing history section.
3. Deselect Preserve Favorites website data, and select Temporary Internet files, Cookies, and History.
4. Click Delete.
Safari (for Macs):
1. From the Safari menu, select "Reset Safari."
2. From the menu, select the items you wish to reset (including "all website data").
3. Click Reset.
We hope this has been of help to you. Again, if you have any continued issues, please contact:
Please Leave a comment and a link to your Blog and or website!
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